THE ORDINARY Skincare for Healing Acne | What Worked, What Didn't | Joëlle Anello

THE ORDINARY Skincare for Healing Acne | What Worked, What Didn't | Joëlle Anello

Skip to 3:33 for The Ordinary product reviews

How I healed my adult acne using The Ordinary skincare products in my 30s. I have sensitive, acne-prone skin and finally feel like I have a skincare routine that has gotten everything under control

I filmed my The Ordinary routine – what order I use the serums in and how much that I use:

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Products mentioned:

The Ordinary Niacinamide 10% + Zinc 1%:

The Ordinary Hyaluronic Acid 2% + B5:

The Ordinary “Buffet”:

The Ordinary Salicylic Acid 2%:

La Roche-Posay Thermal Water

Bioderma Sensibio Light Soothing Cream

Institut Esthederm Intensive Hyaluronic Mask

It Cosmetics Confidence in a Cream:

CeraVe Foaming Facial Cleanser

Let’s keep in touch!

My blog:

Hi, I’m Joëlle Anello and I’m a fashion and lifestyle blogger for my blog La Petite Noob in Toronto! I decided to start my Youtube channel to express my love for all things fashion, beauty and to share my day-to-day life with you. Be sure to visit my blog at and my Instagram to get to know me more!


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Comments (50)

  • Joëlle Anello Reply

    Thank you so much for watching my video! I got a lot of questions about my routine, so I filmed a follow up video -what order I use the serums in and how much that I use. Check it out!

    May 4, 2019 at 2:54 am
  • Venus Leung Reply

    What lipstick you wearing ? Looks so natural

    May 4, 2019 at 2:54 am
  • Rizky Fara Safitri Reply

    Niacinamide makes my face breakout :(((

    May 4, 2019 at 2:54 am
  • Sharon Kour Reply

    Can't get them products in UK

    May 4, 2019 at 2:54 am
  • Sia Achillia Reply

    I so relate to what you said about how difficult it is to focus on anti-aging when you still suffer from acne. Girl, I am in my 40s and I still struggle with stupid acne! I went on Accutane in my 20s (what a horrible time!), got rid of acne for a long period of time and then it came back. It's not as bad as it used to be, but what the hell?! I get even more upset when I think about the amount of money, time and energy I have spent trying to have clear skin. It is sooo frustrating! (Sorry about the rant haha) Cheers from Greece 🙋

    May 4, 2019 at 2:54 am
  • Pompilia Reply

    What lipstick are you using in this video? I love the colour.

    May 4, 2019 at 2:54 am
  • EmTheBeautyGeek Reply

    harsh treatments have wrecked my skin as well! I got microneedling and my skin has never looked worse. I bought an LED light masque and it is really helping, I recommend!!

    May 4, 2019 at 2:54 am
  • Stella Tan Reply

    Salicylic acid in 2% is the strongest concentration that's available in the market, not surprised that you have reaction to it.

    May 4, 2019 at 2:54 am
  • Ni Him Reply

    Does niacinamide work for dry skin !!!

    May 4, 2019 at 2:54 am
  • jale yenidoğan Reply


    I can use Glycolic Acid 7% Toning Solution every evening as a tonic.

    In one day, Alpha Lipoic Acid may use retinol Squalane and Lactic Acid 10% in one day after tonic (or otherwise tonic) in one day.

    morning; Azelaic Acid Suspension and Vitamin C Suspension 23% Can I help my head become a little messy

    May 4, 2019 at 2:54 am
  • Brandi T Reply

    Crap. I just got the salicylic acid. But I also ordered the niacinamide serum, HA serum, and a moisturizer. I hope it will help me cure my adult acne. I've heard conflicting things about the niacinamide. I wish I had gotten the buffet instead of the SA.

    May 4, 2019 at 2:54 am
  • faith alexis Reply

    salicylic acid does not work for me. it sucks bc most people with acne/breakout prone skin swear by salicylic acid. it barley even works as a spot treatment for me. i have mild acne with not too crazy big pimples. I have hyperpigmentation along with sensitive skin. which ordinary products do you recommend:-)?

    May 4, 2019 at 2:54 am
  • Anuja Tathe Reply

    What u use on active Pimple ??

    May 4, 2019 at 2:54 am
  • Ayesha Umar Reply

    The exact same thing happened to me with the salicylic acid!!! P.S: I have sensitive skin too! It’s too strong

    May 4, 2019 at 2:54 am
  • Gabriella Diamantina Reply

    Thank you for this video, where did you get the esthederm mask? I'm looking for a good safe site.

    May 4, 2019 at 2:54 am
  • Ymmee Sy Reply
    My review of the ordinary Niacinamide

    May 4, 2019 at 2:54 am
  • Nuzhat Din Reply

    First 3 min it feels like you were talking about my faceb😒

    May 4, 2019 at 2:54 am
  • WaitingForMyKing Reply

    Sounds like we have struggled with the same problems and are both in are 30’s . I actually reached out to the company who makes The Ordinary products stating that I’m 34 with acne prone, combo skin, large pores and suffer blackheads all around nose towards my cheaks and chin. I also have fine lines around my eyes I am not happy with. I have alway used good skincare and eye for along time, but it’s too expensive. Hoping to find something cheaper and not compromise results.
    They returned my message giving me the following suggestions, some including ones you mentioned and a couple different. Have you tried or heard anything about these other ones? Also, they didn’t mention the Buffet…. do you think I should add it?

    Here’s there suggestions for those wondering with the same concerns:

    Based on your skin concerns, you may wish to explore some of the following products:

    The Ordinary Argireline Solution 10%
    A lightweight peptide solution; Argireline has been shown to visibly improve the look of skin in areas prone to dynamic folds (i.e. around the eyes, forehead). * It is best to not use Peptides in the same routine as the following products: Direct acids, LAA (L-Ascorbic Acid) and ELAA (Ethylated Ascorbic Acid).
    The Ordinary Hyaluronic Acid 2% + B5
    A multi-depth hydration support serum that contains 3 hyaluronic acid complexes at multiple molecular weights and Vitamin B5.
    The Ordinary Niacinamide 10% + Zinc 1%
    A high-strength vitamin and mineral formula that visibly targets the look of blemishes and signs of congestion. Niacinamide has also been shown to have a visible brightening effect.

    *Please note that Niacinamide cannot be used alongside L-Ascorbic Acid and Ethylated Ascorbic Acid as Niacinamide can affect the integrity of these forms of Vitamin C.
    The Ordinary Natural Moisturizing Factors + HA
    A cream formula that offers non-greasy surface hydration that acts as a direct topical supplement of impaired NMF components; NMF are elements that keep the outer layer of the skin protected and well-hydrated.

    The Ordinary Niacinamide 10% + Zinc 1%
    The Ordinary Mandelic Acid 10% + HA
    A superficial peeling formulation that targets uneven tone, textural irregularities, and fine lines. Its larger molecular weight allows mandelic acid to penetrate the skin slower and is suitable for all skin types especially those that are sensitive.
    The Ordinary 100% Organic Virgin Chia Seed Oil
    A daily support oil for healthy, hydrated skin; Chia Seed Oil is rich in omega-3 (alpha-linolenic) and omega-6 (linoleic) fatty acids that offer a calming effect and condition the skin. It is also offers antioxidants and can help with several other skin conditions.

    May 4, 2019 at 2:54 am
  • Steven Rosario Reply

    I am experiencing adult acne for the first time and I've been really self-conscious about going anywhere without makeup. I've heard so much about these products and ordered a ton. I'm nervous I won't use them correctly or the right combos. This video is def giving me a starting point. I'll have to check back in and let you know how it goes since I feel we have similar skin. I too have a sixth sense when it comes to my breakouts. I can feel them forming. I'll have to get that mist spray as well. You're a gem 😁

    May 4, 2019 at 2:54 am
  • Brigina Walton Reply

    Did you use birth control while also trying to clear your skin?

    May 4, 2019 at 2:54 am
  • ayesha zubair Reply

    Can you use them in your early 20s ????? Please tell

    May 4, 2019 at 2:54 am
  • Layladventures Here Reply

    The niacinamide broke me out so baaaaaad !

    May 4, 2019 at 2:54 am

    You’re in your 30s? Wtf!!??? U look like you’re only 25! 😯😯😯😮

    May 4, 2019 at 2:54 am
  • onelovestorie Reply

    Not sure if anyone mentioned this, but HA should be used before using other products on semi-wet skin. All it does is hold water onto your skin, making sure that your skin stays hydrated. Use that before putting on any other products right after you wash your face.

    May 4, 2019 at 2:54 am
  • Alejandra Medina Quezada Reply

    Please traduction to espanish

    May 4, 2019 at 2:54 am
  • Sinad Inad Reply

    j'adore les produits The Ordinary , un coup de cœur

    May 4, 2019 at 2:54 am
  • Latorian Armstrong Reply

    Thank you 🙏🏾 you seem honest I’m going to try your routine … I absolutely HATE when people show off 10 products worth $900 and I’m wondering where they got the money to recommend I put all this money 💰 on my face daily (seems fake) You seem honest and I appreciate that this seems affordable and realistic

    May 4, 2019 at 2:54 am
  • Gabriel Achim Reply

    My acne prone skin also didn't get better with The Ordinary 2% Salicylic Acid. But i want to try the other products you are using. I have 32yo and dry acne skin and i am struggling with acne for 17 years.

    May 4, 2019 at 2:54 am
  • Leila K Reply

    Yeah. I had the same issues with the salicylic acid. If I use it on the same spot more than two days in a row, I will develop a salicylic "burn"; raised red patches, then turns into dry patches. I have about 30 serums, and oils in total… I would recommend the lactic acid, and rosehip oil combination. Usually does the trick for new pimples.

    May 4, 2019 at 2:54 am
  • Felix Felicius Reply

    Pity you don't have CC

    May 4, 2019 at 2:54 am
  • priscilla darling Reply

    which one of the ordinary products works best for you guys for acne/blemishes? asking everyone in the comments lol

    May 4, 2019 at 2:54 am
  • Liz Kirn Reply

    I have one question left: Do you wear a sunscreen on the daily basis ?

    May 4, 2019 at 2:54 am
  • anna j Reply

    I sent pictures of my face to The Ordinary and they sent me back an AM and PM regimen and exactly what order to use the prodcuts in. They said to use the Hyaluronic Acid 2% + B5 and then follow with the Niacinamide 10% + Zinc 1%

    May 4, 2019 at 2:54 am
  • Megan Mc Intosh Reply

    Azeliac Acid cream from the ordinary is really good for healing mild scars! You must use an SPF moisturizer with it though no matter if you put it on at day or night time! 🙂

    May 4, 2019 at 2:54 am
  • Taylor N Reply

    At the beginning of these videos, you should put a disclaimer explaining that you are not a skin care specialist and this is just your opinion. As an aesthetician, i highly disagree with face wash. If your skin is so sensitive to where you feel tight and dry and a burning sensation, you need to be using a face wash that doesn’t contain alcohol’s. The alcohol’s could be the cause, i would recommend going to skinceuticals sensitive cleanser. And then continuing with The Ordinary products.

    May 4, 2019 at 2:54 am
  • rdsj Reply

    It worked for me! 😊

    May 4, 2019 at 2:54 am
  • mehak khan Reply

    My skin is very sensitive so i will purchase these products 😜

    May 4, 2019 at 2:54 am
  • very80s Reply

    Happened the same! I used all the ordinary products you mention (plus rose hip oil, which is fantastic btw) and the salicylic acid just made a weird reaction, causing me to breakout.

    May 4, 2019 at 2:54 am
  • Naive R Reply

    Hi, can i use the ordinary niacinamide alone after washing my face? No other serums and creams just that..

    May 4, 2019 at 2:54 am
  • Dóra Tapolcai Reply

    your 30s? are you kidding me? YOU LOOK AMAZIIIING!!!

    May 4, 2019 at 2:54 am
  • Sahsa Baskerville Reply

    Has anyone have eye problems with the ordinary products? I've noticed blood vessels popping after four days in. This is the only thing I've noticed works on my skin, but I've stopped. So I was wondering if anyone had noticed eye problems?
    I don't put it anywhere near my eyes.

    May 4, 2019 at 2:54 am

    i suffered from tiny bumps on my forehead for four years and I'VE HAD ENOUGH. so pleaseee help me which serum would work for me.
    edit: it's okay. found the solution

    May 4, 2019 at 2:54 am
  • sarah devlin Reply

    Hi lovely I also had the same reaction with the salicylic acid, however persisted to it and my skin somehow adjusted ??? I found that when I put too much on it burned so if you are suffering break outs cut out the other products use it minimally and you’ll see wonder plus results over night !!

    May 4, 2019 at 2:54 am
  • Gabrielle Wimmer Reply

    Wow girl the acid that gave you dry eyelids just did the same thing to me and I’m freaking out. Thank god it went away! I was really worried and just stumbled across your vid ha fate!

    May 4, 2019 at 2:54 am
  • the Sock Sister Reply

    I got big bought of acne, and having a topical routine helps, but there's also an internal way to tackle it. so I found what massively reduced my breakouts was drinking a tablespoon of psyllium husk with water before bed every night for a month. It's a great natural internal detox.

    May 4, 2019 at 2:54 am
  • LaLi Nan Reply

    I agreed with you aboutThe Ordinary Salicylic Acid, it really doesn't work for me. I have ever applied this to my whole face as i believe from the review of others. Then my skin become so dry and become abnormal. But so bad is that, i ordered another one of this Salicylic Acid and was hopefully one day it will help. but nahhhhh

    May 4, 2019 at 2:54 am
  • Furqan Shafi Reply

    Thanks dear my skin is very dry but acne prone skin…. Could you please tell me what should i use for anti aging,,,, dry,,, sensitive,,, and for brightening.?i m 38 years women

    May 4, 2019 at 2:54 am
  • Pirate Eilish Reply

    Can anyone recommend me some The Ordinary products for dehydrated but oily skin? 🙂

    May 4, 2019 at 2:54 am
  • edenzxcvbnm Reply

    The salicylic acid did the same to me it seemed to burn my face, but I think that’s because I went in so hard when I first got it 😂🤦🏽‍♂️ it does work for me I just need to put it on once at night. I also use the niacinamide and I find both really good for my skin.

    May 4, 2019 at 2:54 am
  • kirstin roberts Reply

    I am 15 and have had bad, painful acne since I was about 10, and have tried a lot of things, including prescription drugs
    I tried the azelaic acid for about 6 weeks, but stopped as I found its had no effect
    I also more recently tried niaciamide zinc for the last 2 months or so, but I found it made my acne worse!
    I am now using Saylic acid with a heavy moistureiser and finding that that helps a bit (or Mabey it just seems like that after the niacimide zinc!)
    However, what I have found is that distilled witch hazel makes a very nice toner, as it has antibacterial and anti oil (there is a special word for that I can’t remember) properties, and it is also very cheap! I get mine for £2 for a big bottle in wilko

    May 4, 2019 at 2:54 am

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